OUR PRIVACY POLICY

This Website (the Website) is owned and operated by Jeff Einstein Jewellery ABN 23 068 307 590 (JE, us, we or our). Should you have any queries in relation to the policies below or anything else on this Website, please contact us on 02 9363 1146, or by emailing to enquiries@jeffeinstein.com.au

By using or accessing this Website you acknowledge that you have read, understood and agree to be bound by the Terms and Conditions of use (collectively, Terms) – which includes our Privacy Policy below. To view the Terms please click here.

1. Introduction
We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us.

This policy (Privacy Policy) sets out how we use and protect any personal information that you give us when you use this Website, order through our catalogue, place any phone orders, or visit any of our stores. In placing such any such order with us you agree to the following Policy.

If you have any questions about this policy or do not agree with it, please contact our Privacy Officer via email on enquiries@jeffeinstein.com.au before using this Website.

2. What information do we collect?

In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information:

• account registration information including your name, telephone number, postal address and email address;

• billing information, transaction and credit card information (should you make a purchase with us);

• if you contact us, we may keep a record of that correspondence; and

• information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

3. What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

• internal record keeping;

• to improve our products and services;

• to improve the functionality of this Website;

• to understand how our customers use and navigate this Website;

• to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;

• to communicate with you with regard to any orders or enquiries;

• if you have purchased a product or requested a catalogue from us, you will be placed on our mailing list and may receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact our customer services department by e-mail at enquiries@jeffeinstein.com.au to let us know and you will be removed from our mailing list);

• to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you;

• to contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time. To do so please contact our privacy officer on enquiries@jeffeinstein.com.au to let us know.

4. Direct marketing

As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have directed us otherwise. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at enquiries@jeffeinstein.com.au to let us know and we will not send you any direct marketing.

5. Email marketing

We would also like to provide you with the information above by email. However, we appreciate that email spam has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products:

• we may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so; and

• we may also use your email address to share information about our products, services and events that may be of interest to you by way of newsletters (unless you have asked us not to do so).

If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email. Alternatively, you may at any time contact our Privacy Officer by email at enquiries@jeffeinstein.com.au

6. Who do we share this information with?

We will not transfer or disclose your personal information to third parties other than to:

• the third party suppliers and vendors we engage to help us run our business;

• any related entities and affiliates, in order to process your data for the same purposes or within the same activity as indicated in this Privacy Policy; or

• a purchaser or potential purchaser of our business,

unless we have your permission or are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply other agreements; or to protect the rights, property or safety of JE, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

7. How can you obtain copies of or amend the information we have collected?

You may request details of personal information which we hold about you under the applicable data protection legislation.

If you would like a copy of the information held on you please email our Privacy Officer on enquiries@jeffeinstein.com.au

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please email our Privacy Officer on enquiries@jeffeinstein.com.au and we will correct or update any information as soon as possible.

8. Security and storage of personal information

In order to prevent unauthorised access or disclosure we use every endeavour to put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

All information provided through our Website may be stored in servers located offshore, by third parties. While they provide their assurances that they will not use the information for any purpose other than in connection with our business, we cannot give any warranties or representations in that regard.

9. Links to third party websites

We may link to other third party websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these Websites in any way – including any information as may be included in such Websites and/or the manner in which any personal information you may give to such Websites is used. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the Website in question.

10. Cookies

We may use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that allow our Website to recognize that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use our Website, we can tailor the Website around your preferences and measure usability and functionality of the Website.

We may use cookies to:

• record your session information (such as the particular products you view and/or order from our Website); and

• record your specific information on the web pages you select to view.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer®, this can be done by selecting Tools/Internet Options and reviewing your privacy settings or by selecting delete cookies. However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking help on your browser's menu or by visiting www.allaboutcookies.org. No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes.